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Friday, October 14 • 5:00pm - 5:45pm
And Don't F it Up… Avoiding Common Pitfalls and Mistakes in Making Accessibility a Part of Your Organization's DNA 

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As accessibility has become more visible, important, and part of more UX development processes and organizations, the most common ways and methods used to ‘sell’ and implement accessibility practices and an accessibility-centric culture have failed in most organizations.

Our goal is to examine the common pitfalls, traps, and failures and give suggestions on how to make accessibility part of your organization’s ‘DNA’ on a long-term, continuous, and repeatable basis.

Speakers
avatar for Mike Ryan

Mike Ryan

User Research Director, Liberty Mutual Insurance
Mike is a User Research Director at Liberty Mutual Insurance. He performs qualitative research to discover insights that inform direct sales UX and strategy. Mike has been working in user experience since 1995 for companies including Thomson Reuters, Trend Micro, HP, Staples, Welch’s... Read More →
avatar for Chris LaRoche

Chris LaRoche

Principal User Researcher & Sr. Lecturer, Liberty Mutual & Northeastern University
Chris is a Principal User Researcher at Liberty Mutual Insurance.Chris previously worked at MIT, where he spent a decade building and running an internal UX consultancy focusing on user research. Over his career, Chris has worked as a technical writer, information designer, consultant... Read More →


Friday October 14, 2022 5:00pm - 5:45pm EDT
Back Bay C/D
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Attendees (8)