Susan Rice leads user experience strategy, research, and design at Workiva, resulting in best-in-class user experiences to simplify complex work. She has deep expertise in enterprise, B2B, and B2C applications across many industries, particularly in high-growth organizations. Susan is passionate about motivating and coaching team members in a psychologically safe and fun environment. 

Susan holds a M.S. in Human Factors in Information Design from Bentley University and a B.A. in Psychology from U.C. Santa Barbara. She’s actively involved in the UX community and enjoys presenting on strategy, leadership, design thinking, and organizational change.